Shipping Policy

Free shipping over $50

Orders of $50 or more ship free. Below that, shipping is calculated at checkout based on your destination — you will see the exact amount before you pay.

Dispatch time

We pick and dispatch orders within one business day of receiving them. Orders placed on a weekend or public holiday go out on the next business day.

You will receive a confirmation email when your order is placed, and a second email with tracking details once it ships.

Where we ship

We currently deliver to:

• United States
• Canada
• Mexico
• Europe

If your country is not listed, contact us before ordering and we will tell you whether we can arrange it.

Delivery times

Delivery estimates start from dispatch, not from the moment you order.

Customs and import duties

For deliveries outside the United States, your order may be subject to import duties and taxes charged by the destination country. These are set by that country's customs authority, not by us, and they are the recipient's responsibility.

Tracking your order

Once your parcel is on its way you will receive a tracking link by email. If tracking has not updated for several days, get in touch with your order number and we will chase it with the carrier.

Wrong address or failed delivery

Please double-check your shipping address at checkout. If a parcel is returned to us because the address was incorrect or nobody was available to receive it, we will contact you to arrange redelivery — a second shipping charge may apply.

Damaged in transit

If your order arrives damaged, send us a photo and your order number within a few days of delivery. We will replace it or refund it in full. See the return policy for how returns work generally.