Privacy Policy

This policy explains what personal data ONYXVAULT collects, why, and what control you have over it.

What we collect and why

We collect personal data when you create an account, place an order, fill in a form or subscribe to our emails. That typically means your name, email address, shipping address and order history.

We use it to:

• process and deliver your order
• contact you about that order
• answer your questions
• send campaign information, new product details and promotional offers — only if you opted in

Marketing emails

If you subscribed, you can unsubscribe at any time using the link at the bottom of any email we send, or by contacting us. We action unsubscribes immediately.

Who we share it with

We do not sell your data, and we do not share it with third parties for marketing.

We share only what is necessary, and only for specific operational reasons:

• with our payment processor, to take payment
• with our shipping partners, to deliver your order
• when required to resolve a dispute, investigate a problem, or comply with the law

Payment and sensitive data

We do not store credit card details on our systems. Payments are handled by Shopify's encrypted checkout. Card data goes directly to the payment processor and never touches our servers.

All pages that handle personal or payment information are served over an encrypted (HTTPS) connection. Card orders may be subject to additional verification as a fraud-prevention measure.

Cookies

We use cookies to keep your cart contents between pages, remember your language preference, and understand how the store is used. You can restrict or block cookies through your browser settings — note that blocking them entirely will stop the cart from working.

Third-party websites

Where we link out to another website, that site's privacy practices are its own. We are not responsible for how third parties handle your data, and we would encourage you to read their policy before sharing anything with them.

Your rights

You can ask us to show you the data we hold about you, correct it, or delete it. Write to us via the contact page and we will respond.

Changes to this policy

We may update this policy as the store or the law changes. The version on this page is always the current one.

Questions

If anything here is unclear, or you have a concern about how your data is handled, contact us — a person will read it.